See below for our frequently asked questions. Got more questions? Email hello@enchantbars.uk

Do I need to book a table?

When visiting Enchant you can either turn up or book a table via our website homepage. We recommend booking a table for Friday & Saturday evenings if your group is larger than 8 people to guarantee we can fit you in during our busy times.

Are you dog friendly?

As much as we love dogs, unfortunately we don’t allow them inside our bar. Dogs are more than welcome in our outdoor seating area.

Are you wheelchair friendly?

Our bar is based on the first floor of Contract House which means there are steps to gain entry into our venue. In the near future we’re looking to have a separate entrance build with a stair lift to help make our bar more accessible to all.

Do you sell Gift Vouchers?

We have some great branded ‘Bank of Enchant’ gift vouchers available in the value of £10. Perfect gift for any special occasion, if you’d like to purchase one please ask one of our bar tenders.

Do you offer Private Hire?

We sure do! Here at Enchant we offer private hire packages. For more information visit our Private Hire page

Can under 18’s visit?

Of course! Enchant welcomes everyone into our magical enchanted forest, we allow under 18’s up until 9pm! Please note we follow a strict challenge 25 policy when purchasing alcohol.

Can I book Bottomless Afternoon Tea on the day?

We require 2 days notice when booking your bottomless afternoon tea. We’re unable to take telephone bookings for this experience, a deposit is required when booking through our website.

Do you sell Mocktails?

We do! We have a great range of theatrical Mocktails for under 18’s and non drinkers to enjoy.

Do you cater for allergies or intolerances?

At Enchant Bar we produce all our products with the utmost care to ensure they are safe for you to enjoy. To view our allergen matrix please speak to a bar tender. Find out more here: https://enchantbars.uk/allergens

Can we select different afternoon tea drink packages?

You sure can! When making your booking, our system will allow you to select which afternoon tea drink packages you’d like per person.

Why does your booking system says no availability

Our booking system switches off 2 hours prior to you selecting a time. If we’re showing as no availability in over 2 hours before your required booking, this means we’re currently fully booked for that time.

When do you serve last orders?

Our last orders for drinks are half an hour before we close, all drinks must be consumed before the final half an hour of service has ended to meet our licensing laws

How many people can i book afternoon tea for?

We currently have a limit of 7 people per booking, this is to ensure we’re able to offer you the best service possible.